• Bernard Reilly

Increase Customer Loyalty with a Mobile App

How to Increase your customer loyalty by over 23% in less than 3 months ... easy as drinking coffee using a mobile app

Love or hate them, smartphone ownership is on the increase. According to Statista useage has surpassed 3 billion in 2020 and is set to grow to 4 billion by 2022.

Take Advantage of New Opportunities

As a business owners it is important that we embrace this growth and position our businesses to exploit the exciting opportunities created.

For example you can add a loyalty program within your mobile app.

Quite simply your customers are awarded points as they shop with you which can ultimately be exchanged for a reward. I am sure you are familiar with the concept.

Coffee shops have already mastered the technique.

Big brands such as Costa and Starbucks have well developed mobile loyalty programs built into their apps.

But even the independents are getting in on the act, for example my local coffee shop (Livingwell Cafe in Edgbaston) purchase 4 cups of Latte and you get a free Muffin with your next purchase.

Adding Mobile Loyalty to Your Business is Super Simple

The principles are quite simple and can be applied to most industries including yours.

We have found that combining convenience such as easier ordering and delivery with a well thought through loyalty offer is the most effective approach.

A number of our clients have seen a huge increase in their customer retention, more frequent ordering and that all important brand loyalty.

If you would like to see some examples of mobile loyalty programs we have built simply get in touch today.

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